Our service-oriented design process helps us understand your organization, fulfill your objectives and meet your brand’s long-term communication needs.

1. Research – Understanding the foundations
We gather a comprehensive understanding of your organization’s mission, vision, values, culture and project goals.

2. Define – Setting our objectives
We develop a creative brief and a clear, concise set of communication goals for your project.

3. Strategy – A plan for success
Combining our insight with your objectives and goals guides our strategic and creative development summarized with a creative brief.

4. Design – Generating ideas, creative and concepts
Based on the approved creative brief, we design and develop a presentation for your project for feedback, comment and feedback. Optional testing and prototyping is encouraged in the design process.

5. Production – Bringing it all together
With feedback and approval of the concept, we move to production, bringing together all the necessary assets and resources to complete the project. We deliver on project milestones and ensure all quality assurances are met.

6. Evaluate – A relationship built on performance
We help manage the delivery of the final product, working with suppliers, programmers or manufacturers. Evaluating our performance against our defined set of project brief goals ensures continued client satisfaction.


We offer expertise, not egotism. In addition to bright ideas and design solutions, we also bring a respect for collaboration. By engaging clients in the process, we bring design options and viable solutions to the table. Good design moves stakeholders closer towards a common goal.


For over 30 years we have valued our long-term relationships. We view exceptional service and a willingness to listen as the key to our success. With a responsive single point of contact, we can move your project forward with focus, clarity and efficiency.

Design is changing, because clients’ needs are changing. Our strategic services will help you meet your evolving communications goals and challenges.